Support
By Phone
Phone us on 1300 79 78 79 from 8am to 6pm (ECST) and discuss the support you need, when you need it most.
For after hours and weekend support we offer a range of service level agreements designed to ensure your website or application is always up and running. Please call us to discuss your after hour support needs.
Axigen Mail
Axigen is an integrated email, calendaring & collaboration platform, built on its unique Linux mail server technology, for increased speed & security. For more information or mail support please call us on 1300 79 78 79.
StarConnect Internet Payment Gateway
The Starconnect Internet Payment Gateway (IPG) service provides a completely secure, hassle-free method for enabling real time e-commerce transactions on your web site. For more information or support please call us on 1300 79 78 79.
Online
You can lodge support requests using our ticketing systems for the fastest response time.
For more information about our online support program please contact us.
Client Support Ticketing System
Dear clients, we have upgraded our support hub to a new management system with JIRA, a leading industry provider.
Please contact us if you would like to know more information about our online support program.
If you need to submit a new support request, please use our new ticketing system:
Client Support Ticketing System >
Pay Your Account
You can pay your account online